Refund policy

letmeshow we are committed to providing excellent customer service and satisfaction. Please review the following Refund, Resend, and Returns Policy for more information on how we handle your orders.

• All requests must be submitted through the appropriate platform. Failure to do so may result in permanent account suspension.

When Qualifies for Refund, Resend, or Return:

We will process a refund, resend, or return in the following cases:

1. Orders Delayed

Orders that are lacking tracking information or are pending for over 60 days after departure.

Specific timelines may apply depending on the country and shipping method:

• Chile: 60 days after departure.
• Brazil: 110 days after departure due to customs delays.
• Other Shipping Methods: 100 days for orders shipped via certain lines.

letmeshow Orders may be delayed if they are waiting for collection at the local post office or due to address issues. Please check with your local post office if necessary.

2. Orders Not Received

• If tracking information shows that the order has been delivered, no refund or resend will be provided.
• If the customer has not received the order, a non-delivery certificate from the local post office is required.

letmeshow In cases where tracking shows local custom or inventory issues, custom problems, or horizontal lines, please contact the local post office for clarification.

3. Damaged Products

• Full refund or replacement if products are badly damaged upon arrival.
• Partial refund or replacement if products with minor damage (e.g., slight scratches or small scratches).

Important Note: ...